Jeep Gladiator rental 4x4 on west coast of Fraser Island

Frequently Asked Questions

 

Pick-Up, Return & Delivery

What time can I Pick-Up or Return


Pick-Up and Returns can easily be booked during our office hours which are 8am to 5pm, Monday to Friday. Weekends & Afterhours are generally no problem and can be arranged by appointment. Note that our rates are calculated on a per calendar day basis which means you are charged for each day you have the vehicle, regardless of the pick-up or drop-off times.




Where do I Pick-Up and Return?


Our pick-up location is in Southport on the Gold Coast




Do you offer Delivery?


Yes. Please contact us for pricing.




Can I pick-up and return to the Airport?


Yes. We can meet you for Pick-up and Return at Brisbane Airport or Gold Coast Airports. Please contact us for pricing.




Is there somewhere to return outside of your business hours?


No. We need to be present when you return your vehicle and will work with you to arrange a suitable time to meet you outside of our business hours.




Is there somewhere to leave my car?


Yes. We have parking available in our visitors carpark. Note that it is off-street however it is open to the public.




Do I have to clean the vehicle before I return it?


Please kindly give the vehicle a quick wash and vacuum before you return it and make sure all camp equipment is clean (particularly dinnerware, cookware and utensils). Extra charges apply for excessively dirty vehicles or dirty camp equipment. Things to note:

  • Beach Driving - please thoroughly wash the underbody of our vehicle in fresh water as soon as possible after leaving the beach. We will ask you to provide evidence of this.
  • 'Excessively dirty' means excessive dust, mud or sand throughout the vehicle, interior upholstery stains or any cleaning that requires us to engage an external cleaning company.




Can I Pick-up the vehicle early or Return it late?


Yes if the vehicle is available you can pick-up between 3-6pm on the day prior to your booking and/or return between 8am-10am on the day after your booking. Rather than charging a full rental day, we only charge $50 for each of these options. Please ask us about this option when you book.





Rates & Conditions

Where am I allowed to go?


Most destinations are OK. You will just need to give us some details about your proposed trip prior to your rental. All off-road and beach use will need our pre-approval prior to your rental and you will need to comply with Camplify's terms & conditions for Off-Road travel. Click here to view Camplify's Terms & Conditions. Use of our vehicles in 4x4 Parks and north of Ngkala rocks on Fraser Island is not permitted. The following destinations require our specific written pre-approval before travel: Simpson Desert, Strzelecki Track, Gunbarrel Highway, Cape York, the Bungle Bungles, Oodnadatta Track, Birdsville Track, Tanami Track, the Plenty Highway, Gibb River Road, Burke Development Road from Chillagoe to Normanton, Savannah Way from Normanton to Borroloola, Finke Road (between Alice Springs and Oodnadatta), Central Arnhem Road, Arnhem Land in general, Chambers Pillar and in Cape York




Do you offer Unlimited miles?


No. All rentals include 200 free kms per day. Excess kms are $0.33 per km.




Do you offer One-Way Rentals?


Yes. Please ask us for a customised quotation for one-way rentals.




Am I allowed Off-Road or on the Beach?


Yes. We just need to approve off-road and beach destinations prior to your rental and you will need to comply with Camplify's terms & conditions for Off-Road travel. Click here to view Camplify's Terms & Conditions. Use of our vehicles in 4x4 Parks and north of Ngkala rocks on Fraser Island is not permitted. The following destinations require specific written pre-approval from us before travel: Simpson Desert, Strzelecki Track, Gunbarrel Highway, Cape York, the Bungle Bungles, Oodnadatta Track, Birdsville Track, Tanami Track, the Plenty Highway, Gibb River Road, Burke Development Road from Chillagoe to Normanton, Savannah Way from Normanton to Borroloola, Finke Road (between Alice Springs and Oodnadatta), Central Arnhem Road, Arnhem Land in general, Chambers Pillar and in Cape York




How are your rates calculated?


Our rates are calculated on a per calendar day basis meaning you are charged each day that you have the vehicle, regardless of the pick-up and drop-off times For example picking-up on Thursday at 8am and returning on Sunday at 8am is considered a 4 day rental. Refer to Pick-up and Return FAQ's for our hours of operation.




I am under 25 years old, can I rent one of your 4x4's?


Unfortunately No. We are only insured for renters who are 25 years or older?




Do I need a full driver licence?


Yes. You must hold a Full Valid Driver Licence to rent from us. Probabtionary or learners are not permitted.




Can I drive with an international driver licence?


Yes, we do allow international drivers, as long as you meet the requirements to drive in the state with your licence. To rent our 4x4's any authorized driver must hold a Full Valid Drivers License that is not subject to any restriction or condition.





Insurance & Damage

How does Insurance work?


Our vehicles are comprehensively insured via Camplify with a standard excess (deductable) payable in the event of an accident or damage. You may reduce this excess by paying Camplify an additional amount per day. Please refer to Camplify Terms and Conditions for details.




What things are NOT covered by Insurance?


Insurance may not cover you in some instances. Please refer to Camplify's full Terms & Conditions. Camping equipment, including all vehicle accessories and roof top tents are not covered by insurance. You are always liable for any damage or loss of these items.




What is Fair Wear & Tear


CLICK HERE to view the Fair Wear & Tear Guide





Vehicles & Equipment

What's included with my rental?


All camping equipment is included with your vehicle. Refer to the specific vehicle page for full details. Let us know if you need anything not on our list and we'll do our best to supply it.




What vehicles do you offer?


We offer top of the range, luxury Jeep Wrangler and Jeep Gladiator Rubicons. Our Jeeps come with every factory option including high and low range 4x4, font and rear diff lockers, sway bar disconnect, active cruise control, push button start, 8 speed automatic, Apple Car Play and Google Play plus much more. Refer to each vehicle webpage for full details.




Is linen included?


Yes, we can include sheets, pillows and doonas or sleeping bags for a small additional fee per booking.





Bookings

How do I make a booking?


Our bookings are currently managed by Camplify. CLICK HERE to make a booking




Important information about Fraser Island Bookings


Unfortunately QLD law prohibits rental vehicles on Fraser Island with anything attached to the roof. Due to this, vehicles travelling to Fraser will have the roof top tents removed and will instead come with quality ground tents and mattresses. Please give us a call, email or message if you would like more info or to discuss.





Ready to go?